FAQs
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Industry professionalism
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Why The Customer Chose Us
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All

Can you become a long-term partner?

Absolutely. We value long-term partnerships and strive to support our clients with consistent quality, competitive pricing, and professional service.

What happens if dimensions or designs are incorrect?

We conduct multiple engineering reviews before production. If an issue occurs, we will work with the client to identify and implement corrective solutions.

What happens if the project is delayed?

We proactively monitor project schedules and communicate closely with clients to minimize delays and provide recovery plans when necessary.

What happens if quality issues occur?

We will promptly investigate the issue and provide repair, replacement, or other appropriate solutions according to the warranty terms.

What quality control procedures do you follow?

Our quality management process includes incoming material inspection, production monitoring, finished product testing, and final shipment inspection.

Do you have test reports and certifications?

Yes. We can provide relevant testing reports, certifications, and performance documentation upon request.

Can you show ongoing projects?

Yes. Selected ongoing projects can be shared where permitted by project owners.

Can you provide customer references?

Subject to client approval and confidentiality agreements, we may provide customer references or testimonials.

Can you provide project photos or videos?

Yes. We maintain a portfolio of completed projects and can provide photos and videos upon request.

Do you have stable export experience?

Yes. We have exported products to numerous countries and have extensive experience handling international projects.

How many employees and production lines do you have?

We have a professional team including engineers, production staff, quality inspectors, and project managers, supported by multiple modern production lines.

How long has your company been established?

Our company has many years of experience in the aluminum facade industry and has served clients worldwide.

Can we visit your factory?

Absolutely. We warmly welcome customers to visit our factory and production lines.

Are you a genuine factory?

Yes. We operate our own manufacturing facilities and welcome factory audits and inspections.